January 3, 2026
ABSOLUTELY DISGUSTING!!!
TRULY DIRTY DEEDS:
As I share these truths on my blog, I must reiterate the filth in which Home2 Suites Glen Mills soils.
Both Home2 Suites Glen Mills’ general manager Ryan Greene and his supervisor Newport Hospitality Group’s vice president of operations John Hirt, as recently as Friday January 2, 2026, have said that hand sanitizer is no longer required at the property…after its one-year absence.
The obscenity does not lie in politics, including COVID matters. Some of the wealthiest people on the Eastern corridor Roch Capital and its property management team Newport Hospitality Group choose to shortchange guests, skimping with every possibility.
Their disregard places guests and their children in jeopardy. They abandon sanitation and show zero regard for food safety.
When I moved to Home2 Suites Glen Mills in June 2022, for a brief period, I occasionally ate their breakfast. Like most guests, I wanted to get my money’s worth at these exorbitant prices. BIG MISTAKE. Twice I suffered food poisoning, so it’s been a few years since I have decided to tempt fate.
Three weeks ago, fancying a dance with danger, I ate two pieces of what I think was turkey bacon.
As I should have known, Home2 Suites’ food safety is as stomach-churning as their lackadaisicalness with sanitation.
The Delaware County, Pennsylvania Department of Health has regularly cited Home2 Suites Glen Mills’ breakfast bar, with its variety of grey-colored food choices, for poor food safety.
August 12, 2022
Home2 Suites Glen Mills violated Code 39. Contamination prevented during food preparation, storage and display. (3-305.11 (C) Food stored in an unapproved location **** . Food shall be protected by contamination by storing it: 1) in a clean, dry location; 2) where it is not exposed to splash, dust or other contamination; 3) at least 6 inches above the floor. Reference 3-305.11. Observed food items stored less than 6 inches off of the floor.
April 20, 2023
Home2 Suites Glen Mills violated Code 48. Warewashing facilities: installed, maintained, & used; test strips. (4-302.14 (Pf) Test kits or other devices used to measure sanitizing solution concentration are expired. Provide a test kit or other measuring device so the employees can measure concentrations and ensure proper sanitization. Avoid a concentration of sanitizer that is too high, which can be toxic. Reference 4-302.14.
February 27, 2024
Home2 Suites Glen Mills violated Code 10. Adequate handwashing sinks properly supplied and accessible. 6-301.14 (C) A sign or poster that notifies food employees to wash their hands is not provided at all handwashing sinks used by food employees. Provide a clearly visible handwashing sign at each hand sink. Reference 6-301.14.
Home2 Suites Glen Mills violated Code 10. Adequate handwashing sinks properly supplied and accessible. 6-301.11 (Pf) Liquid hand soap dispenser located at the handwashing sink was in need of repair. PIC replaced the batteries in the soap dispenser.
Home2 Suites Glen Mills violated Code 41. Wiping cloths: properly used and stored.3-304.14 (C) In-use wiping cloths are not stored properly. Cloths used for wiping spills shall be maintained dry. Cloths used to wipe surfaces and equipment shall be held in proper sanitizer solution. Cloths in-use for wiping surfaces in contact with raw animal foods shall be kept separate from cloths used for other purposes. In-use cloths must be laundered daily. Reference 3-304.14.
Home2 Suites Glen Mills violated Code 48. Warewashing facilities: installed, maintained, & used; test strips.4-302.14 (Pf) Test kits or other devices are not available to the employees to measure sanitizing solution concentration. Provide a test kit or other measuring device so the employees can measure concentrations and ensure proper sanitization. Avoid a concentration of sanitizer that is too high, which can be toxic. Reference 4-302.14. Sanitizer test strips were expired.
February 27, 2025
Home2 Suites Glen Mills violated Code 41. Wiping cloths: properly used and stored. 3-304.14 (C) In-use wiping cloths are not stored properly. Cloths used for wiping spills shall be maintained dry. Cloths used to wipe surfaces and equipment shall be held in proper sanitizer solution. Cloths in-use for wiping surfaces in contact with raw animal foods shall be kept separate from cloths used for other purposes. In-use cloths must be laundered daily. Reference 3-304.14. Wiping cloths were placed in the refrigerator. Pic removed wiping cloths.
November 5, 2025
Home2 Suites Glen Mills violated Code 23. Proper date marking and disposition. 3-501.17 (Pf) Date marking is not on all open food. Food shall be clearly marked, at the time the original container is opened in a food establishment and if the food is held for more than 24 hours, to indicate the date or day by which the food shall be consumed on the premises, sold, or discarded, when held at a temperature of 41 deg F or less for a maximum of 7 days (not exceeding a manufacturer’s use-by date). Discussed applicable sections of 3-501.17 and reviewed HACCP (Hazard Analysis and Critical Control Points) concepts with person in charge. Reference 3-501.17.
Home2 Suites Glen Mills violated Code 37. Food properly labeled; original container. 3-302.12 (C) Food storage containers are not labeled. Identify food storage containers with common name of the food. Reference 3-302.12. Observed several food storage containers in refrigerator without labels.
The Delaware County, PA Dept of Health inspects hotels that serve food, annually, unless…
From the Commonwealth of Pennsylvania’s website:
By law, the department inspects all eating and drinking establishments once per year. Inspectors may go back several more times in that year if complaints are received, or if the initial inspection was not passed. When the department receives a complaint, an inspector is sent to check the validity of the complaint and make sure any corrective action is taken, if needed. If a restaurant does not pass its initial inspection, a follow-up inspection is scheduled to make sure that changes are made. The reason for each inspection is listed in the report.
Ryan Greene, on behalf of Roch Capital and Newport Hospitality Group, refuses hand sanitizer at Home2 Suites Glen Mills while the Ladies’ Room in the lobby has only supplied cold water for at least 3 1/2 years.
December 2025 Google review:
B****** W******
3/5
Our room smelled like a dirty litter box! Was clean in appearance.
From my September 9, 2025 post:
4. Knowing that front desk agent “Sayeed” repeatedly made racist remarks about Black and Hispanic women, Mr. Greene did not terminate his employment, enabling “Sayeed” to reject Black and Hispanic guests.
For over a year, Ryan Greene placed guests and their children in danger because he failed to follow I-9 requirements to verify “Sayeed’s” identity. Mr. Greene unleashed an impostor, who could be a murderer or other felon on guests, and he gave “Sayeed” access to all guests’ rooms, credit card/personal information, towels/toiletries, and food/beverages.
Since I told Mr. Greene that I know about the “Sayeed” debacle, some housekeepers have recently left, after three years, and a few new housekeepers have appeared. I cannot say that Ryan Greene routinely hires undocumented workers, but he previously hired “Sayeed,” and it is reasonable to suspect subterfuge due to the sudden change in staff. Federal agencies will investigate.
Due to robberies, gun violence, and excessive drinking/violent behavior from intoxicated guests (that Mr. Greene disregards), he encourages front desk agents to hide in the back room (with a door that locks) for their safety, leaving guests vulnerable.
June 12, 2020 Criminal mischief under $1,000
December 12, 2020 Aggravated assault with weapon
November 21, 2022 Robbery
A man approached the front desk and asked about renting a room. He went behind the front desk and flashed a gun at the front desk agent. She gave him the key to the cash drawer. The man put the money in a plastic Wawa bag and fled through the front door.
January 14, 2023 Victims of a violent assault sued Home2 Suites and Roch Capital, the owners of Home2 Suites, for failure to provide safety protocols.
April 2024 A guest was attacked in her room.
14. Despite their continually sleeping through their shifts and behaving rudely towards customers over the years about which I complained and expressed fear, Mr. Greene only recently terminated front desk reps Derek and Jennifer, who had been arrested in January 2025 for disorderly conduct.
Jennifer’s husband, during regular visits to his wife, had been harassing me and other guests with racialized language and telling me that he had been (truthfully) imprisoned for killing a man, for pestering his sister, and drug dealing. Jennifer was responsible for the risk by bringing this danger to the hotel, but Ryan Greene kept Jennifer in her front desk position for years after my complaints.
Jennifer’s son, who has a criminal record for theft, used to visit her at work. Jennifer sat in the back room (for employees only) with her son while she worked as a night auditor, processing payments and generating financial reports.
19. Ryan Greene did not provide hand sanitizer for a year until I complained on May 6, 2025, after the three bottles I purchased for the front desk were depleted.
I, a financially strapped guest, had to resort to buying hand sanitizer for Home2 Suites, owned by millionaires, because I tired of the unsanitary conditions that apparently do not bother these wealthy hoteliers. The boldness of their neglect stultifies me.
While it is not mandated by law, as the operator of a hotel, Ryan Greene should provide hand sanitizer stations and sanitary wipes, especially considering that businesses have adopted this practice in the post-COVID environment.
UPDATE: As of September 22, 2025, the hand sanitizer stations are empty. Ryan Greene, the team at Newport Hospitality Group, and the owners Roch Capital are probably waiting for the evicted tenant, me, to replenish the supply. December 24, 2025. Ryan Greene has still not filled the hand sanitizer dispensers. Why trifle with antiseptics: in a hotel…that serves food? Despite the filth in which the hotel deteriorates, Mr. Greene continues to oppose hand sanitizer.
20. As cameras verify, Ryan Greene continuously does not sanction proper sanitary conditions in communal areas, especially the lounge and backyard patio, gambling with the lives of guests and their children.
I throw up a little in my mouth when I see guests cook on the backyard grills, eat at the tables in the lounge, and use the other computer that occasionally works, because housekeeping does not usually disinfect those surfaces. “Cleaning” surfaces with damp, repeatedly used cloths does not effectively disinfect.
Guests must check underneath and behind mattresses, rollaway beds/sofas for bed bugs, dust mites, and clumps of human/dog hair. Housekeepers do not regularly shampoo carpets, so guests complain about black feet.
Housekeeping follows general manager’s Ryan Greene’s directives.
Bed bugs have been found due to poor sanitation, and the Department of Health has closed the swimming pool multiple times after failed inspections.
Front desk agent Guy twirls cigarettes at the front desk. He smokes outside and leaves a lit cigarette on the trash can, lip side on the top of the trash can, and returns to the front desk to help customers, without washing his hands. Guy goes back outside to finish his cigarette and comes back to the front desk, again, without washing his hands.
Knowing that cigarette smoke bothers guests, and some people are allergic, Ryan Greene permits front desk agents to smoke at the entrance. That behavior allows staff to see the front desk, so they can run there to help guests with food/snacks, bottles of water, and towels/toiletries with dirty hands and the stench of cigarettes.
A below average attorney would dismantle Ryan Greene’s false testimony about handwashing routines and proper sanitation at Home2 Suites, especially when there’s a breakfast bar. Thankfully, 21st c. technology, videos, and camera surveillance, also rebut lies.
If an employee showed up naked for work, I think Ryan Greene would hand him a fig leaf and tell him to get to work.
Newport Hospitality Group uses online reputation management. If NHG did not use online reputation management, the public would know the degeneracy with which Ryan Greene runs Home2 Suites, and those reviews would probably be, as people say colloquially, “in the toilet.”
Businesses rely on the “ignorance” of consumers, especially those over 35, who might not know that 21st c. technology barters bad reviews for refunds, gifts, promotions, free stays, and rewards points.
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Ryan Greene, responsible for Home2 Suites’ day-to-day operations, has not instilled handwashing and has not supplied working liquid soap dispensers, in the kitchen with food handlers who process raw animal foods, clean tables and empty garbage.
Countless times daily, Mr. Greene must walk past the kitchen, six feet from his office, and the breakfast bar, about eight feet from him, so he cannot miss the foulness.
How many bouts of food poisoning have guests withstood?
From my November 19, 2025 blog post: Ryan Greene operates Home2 Suites Glen Mills like a high schooler at his first job.
LET’S TALK ABOUT HOME2 SUITES BY HILTON IN GLEN MILLS, PA 